【课程分享】Making a Hotel Reservation

Wordoor常用英语口语课 Making a Hotel Reservation 情景对话分享

在西方大多数人都会提前预定酒店，大部分预定将保留至他们到达酒店之前。通过以下几个对话可以学会如何在酒店登记和退房，如何享受客房服务，以及如何处理电话唤醒。
一、Hotel Reservation
Receptionist： Thank you for calling HolidayInn. How can I be of service?
Customer： Yes, How much are your rooms?
R： Our standard rooms start at $80.
C： Okay, can I reserve a room please?
R： Would you like to make a reservation?
C：Yes, I would like to reserve one room, please.
R：What day would you like to check in?
C： I would like to check in the 19th of June.
R：How long will you need the room for?
C：I plan to stay for 3 nights.
R：Congratulations, we have reserved a room from June 19th to June 22nd.

图片来自：飘飘凤歌的百度相册

二、Room Details
这个对话里获取了更多关于房间的信息，这个服务比对话一要好呀

Receptionist：How many rooms do you want to reserve?
Customer： I will only need one room.
R： How many adults or children will there be?
C： I will be the only adult.
R：Would you prefer a smoking or non smoking room?
C： I would like to have a non smoking room please.
R：Ok, let me see what we have available. We only have a room with a king size bed, is that ok with you?
C： That is perfect!
R：We are almost done here, may I have your credit card, please?
C：Yes.
R：Ok, Mr. Jackson. I have one non smoking king size room reserved for June 19th until the 22nd of June. The total cost comes to $280 which includes tax. If you wish to cancel, please call us with in 24 hours before the 19th of June. Is there anything else I can help you with?
C： No, thank you for you service.
R：It was my pleasure; we will see you on June 19th. You have a nice day and thank you for choosing HolidayInn. Goodbye.
C： Goodbye
有个小问题 a king size bed 你知道是什么意思吗

三、Check in and Details
Customer：Hello, I have made a reservation and I am here to check in.
Receptionist： Ok, may I have you credit card and passport please?
C：Here is my passport and this is my credit card.
C：Where can I find the elevator?
R：If you walk straight and turn left, you will find the elevator.
C： Thank you.
C：Do you have Wi-Fi?
R：Yes, we offer free Wi-Fi.
C：What is the password?
R：The password is AAAAAA. Is there anything else I can help you with?
C： Yes, I would like to have a wake up call please.
R：What time would you like to have a wake up call?
C：I would like a 7:30 am wake up call.
R：I will have that happen. Is there anything else?
C：When do I need to check out?
R：Check out is at noon on June 22nd.
C：Thank you.
R：Is there anything else I can help you with?
C：No, Thank you.
R：Thank you for choosing HolidayInn. I hope you enjoy your stay here.
老外都用信用卡和护照做身份证明的，另外别忘了问wifi密码哦

好多。。。晕了
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