1.Buying things
IN a departmentstore
customer：Excuse me, can you help me?
Salesperson：Of course. What can I do for you?
customer：How much are these shoes?
Salesperson：They are $34.99.
customer：Hmm, that’s too expensive. And how much does this shirt cost?
Salesperson： It’s $14.99.
customer：Thank you.
Salesperson：No problem.

2.Asking questions in a department
Salesperson：Hi, can I help you?
customer： Yes, how much is this shirt?
Salesperson： It’s $15.99
customer：Okay. Do you have it in size S?
Salesperson：Yes, of course. I’ll get it for you. Here you are.
customer： Do you have a smaller size?
Salesperson：I’ll check it for you. <goes to check>
I’m sorry, we don’t have any XS anymore.
customer：Okay. Where is the dressing room?
Salesperson：The dressing room is in the back.
customer：Thank you. <comes back> Okay, it fits. I’ll take it.
Salesperson：That’ll be $15.99. Please follow me. <goes to the cash register>
Salesperson：Would you like to become a member?
customer：What does that mean?
Salesperson：You can get a 10% discount on all your purchases.
customer：Okay, I would like that.
Salesperson：Please fill in this form, with your name, address and phone number. The total will be $14.39
customer： Here you are.

3.At the bank and post office
At the bank
Salesperson：Hi, can I help you?
customer：Yes, do you exchange foreign currency?
Salesperson：Yes, we do.
customer：What is the exchange rate for Chinese Renminbi?
Salesperson：Today it’s 6.1 Renminbi for 1 US Dollar.
customer：And how much does it cost to buy Dollars?
Salesperson： We sell dollars at 6.3 Renminbi per dollar.
customer：Okay. I’d like to buy 350 Dollar.
Salesperson：Okay, that’ll be 2205 Renminbi.
customer： Here you are. Do you know where the post office is?
Salesperson：It’s right around the corner.
customer：Okay, thank you!

In post office
Salesperson：Hello, can I help you?
customer：Yes, I need to send these clothes to Beijing. Do you sell boxes?
Salesperson： Yes, I think you’ll need the large box. It’s $4.50.
customer： Okay. I’ll take it.
Salesperson：Do you want to send it by boat or by air?
customer： I don’t need them soon, so boat is fine. How much is that?
Salesperson： That’ll be $20.00. Do you want insurance?
customer： No, I don’t need insurance, thank you. Here is $24.50.
Salesperson：Thank you.