这次什么情况要我自己搞定的意思吗
Hello,
Thank you for contacting Steam Support.
There was an issue with our payment processor and Alipay for a short period of time which may have prevented some users from completing purchases through Steam.
We apologize for the inconvenience and have since resolved the issue.
If you currently have a transaction pending through Steam, it should automatically complete within 3-5 business days from your original purchase date.
If your pending transaction has not completed please contact Alipay support directly.
AliPay Help Center:
https://b.alipay.com/forex/forexIntent.htm
If they state the transaction was successful, please reply to this ticket with a screenshot of the charge as it is shown on your payment account. We need this screenshot to include the Invoice ID or Transaction number that is listed in the transaction details.
Hello,
Thank you for contacting Steam Support.
There was an issue with our payment processor and Alipay for a short period of time which may have prevented some users from completing purchases through Steam.
We apologize for the inconvenience and have since resolved the issue.
If you currently have a transaction pending through Steam, it should automatically complete within 3-5 business days from your original purchase date.
If your pending transaction has not completed please contact Alipay support directly.
AliPay Help Center:
https://b.alipay.com/forex/forexIntent.htm
If they state the transaction was successful, please reply to this ticket with a screenshot of the charge as it is shown on your payment account. We need this screenshot to include the Invoice ID or Transaction number that is listed in the transaction details.
