法亚入的精英版，以前因为要到春节联系过客服物流的问题，物流承诺我12日之前就会收到，可是今天还没收到，我变电子邮件再次联系法亚，下午法亚给我回信了，大概意思就是可以为我更换一台或者为我全额退款，我该怎么办，如果让他们再发一台或者退款，我签收了这一台会有什么问题吗？其实心里还是有点小激动的，法亚的态度真是好，来个大神指点一下我吧。
xboxone吧 关注：547,126贴子：10,107,626
星河
最新情况，我给客服发邮件说：如果之前的我收到了，你们可以把之前的那个作为新年礼物送给我吗，因为运费挺贵的。客服回复的大概意思应该是说我不用退回任何东西。。。
邮件如下
Dear customer,
Thank you for contacting Amazon.fr.
Following your message I confirm you that you do not need to return any item and I assure you that we do not debit you for this item.
I hope this information will be useful. Do not hesitate to contact us again by responding directly to this email if you have any other questions. We are always here only for your help.
Thank you for choosing Amazon.fr.
邮件如下
Dear customer,
Thank you for contacting Amazon.fr.
Following your message I confirm you that you do not need to return any item and I assure you that we do not debit you for this item.
I hope this information will be useful. Do not hesitate to contact us again by responding directly to this email if you have any other questions. We are always here only for your help.
Thank you for choosing Amazon.fr.
16楼2016-02-13 21:25收起回复
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