亚马逊客户服务吧 关注:4,116贴子:44,568
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我们已关闭此帐户,因为我们的记录表明,我们关闭了你的另一个帐

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我们已关闭此帐户,因为我们的记录表明,我们关闭了你的另一个帐户,不符合我们的条件使用协议条款
这个是什么情况?上月买了1200的礼品卡,这月买了一块手表然后就被封了,是IP地址被关联了吗?我上月买的礼品卡还能用吗?帐号是不是就这样废了。


1楼2016-12-04 10:13回复
    @小Z服务


    2楼2016-12-04 10:14
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      @小Z服务


      5楼2016-12-04 10:49
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        We have closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.
        If you had open orders on this account, those orders were canceled when we closed the account.
        Any digital content you purchased with this account is still available to you. To access the content, click the “Manage Your Content and Devices” link on the Your Account menu on Amazon.com (http://www.amazon.com/manageyourkindle).
        If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
        Sincerely,
        Account Specialist
        Amazon.com


        6楼2016-12-04 10:49
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          亲爱的客户,您好,因为贴吧网页版私信与手机版私信无法共享,为了能及时的处理您的问题,同时保障您的账户信息安全,建议您关注“亚马逊全球客服”微信公众号,联系在线客服,还可以获取促销、攻略等信息哟!


          7楼2016-12-04 13:55
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            应该是你的礼品卡有问题


            IP属地:德国8楼2018-08-26 04:48
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