昨天用英文发邮件联系澳大利亚华为客服申请解锁码,结果收到以下信息:
Dear Joe,
Thank you for contacting Huawei. We appreciate your time and we are delighted to be of service! Rest assured we will do our best to assist you.
Huawei used to provide users with corresponding unlock codes to meet personalized requirements due to the usage of different ROMs, which is an extra service and does not belong to consumers' rights. However, due to possible problems caused by such unlocking, such as system built-in function failure, device freezing, and power consumption increase, the unlock code application service was terminated on July 24, 2018 to ensure user experience.
All systems that were used to generate the code have been disabled from our end. We are so sorry for any inconvenience caused.
Should you have further enquiries, please do not hesitate to contact us at 1300 482 934. Our lines are open Mondays to Sundays from 9.00AM to 9.00PM and for further support, please visit http://
Thank you and best regards,
Juvy
Huawei Support Team
翻译:
感谢您联系华为。我们感谢您的时间,我们很高兴为您服务!放心,我们会尽力帮助你。
华为通过使用不同的ROM,为用户提供相应的解锁码,以满足个性化需求,这是一种额外的服务,不属于消费者的权利。然而,由于解锁等可能造成的问题,如系统内置功能故障、设备冻结和功耗增加,解锁代码应用服务于2018年7月24日终止,以确保用户体验。
用于生成代码的所有系统从我们的终端都被禁用了。对造成的不便,我们深表歉意。
如果您有进一步的询盘,请随时与我们联系,1300,482,934。我们的线路是星期一到星期天,从上午9点到下午9点,为了进一步的支持,请访问
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)
Dear Joe,
Thank you for contacting Huawei. We appreciate your time and we are delighted to be of service! Rest assured we will do our best to assist you.
Huawei used to provide users with corresponding unlock codes to meet personalized requirements due to the usage of different ROMs, which is an extra service and does not belong to consumers' rights. However, due to possible problems caused by such unlocking, such as system built-in function failure, device freezing, and power consumption increase, the unlock code application service was terminated on July 24, 2018 to ensure user experience.
All systems that were used to generate the code have been disabled from our end. We are so sorry for any inconvenience caused.
Should you have further enquiries, please do not hesitate to contact us at 1300 482 934. Our lines are open Mondays to Sundays from 9.00AM to 9.00PM and for further support, please visit http://
Thank you and best regards,
Juvy
Huawei Support Team
翻译:
感谢您联系华为。我们感谢您的时间,我们很高兴为您服务!放心,我们会尽力帮助你。
华为通过使用不同的ROM,为用户提供相应的解锁码,以满足个性化需求,这是一种额外的服务,不属于消费者的权利。然而,由于解锁等可能造成的问题,如系统内置功能故障、设备冻结和功耗增加,解锁代码应用服务于2018年7月24日终止,以确保用户体验。
用于生成代码的所有系统从我们的终端都被禁用了。对造成的不便,我们深表歉意。
如果您有进一步的询盘,请随时与我们联系,1300,482,934。我们的线路是星期一到星期天,从上午9点到下午9点,为了进一步的支持,请访问
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)
![](http://tb2.bdstatic.com/tb/editor/images/face/i_f30.png?t=20140803)