由于亚航3月份取消了航班，我的两张去往菲律宾宿雾的往返机票已被取消。 我们必须申请退款并更改行程。 预订网站中国去哪儿网站现已告知我们，亚航正在强迫乘客接受其BIG积分或限时航班变更以代替退款。 Qunar预订网站仅通知我们不会退款，并且乘客被迫接受其他条款。 我们在这里建议与我们处境相同的每个人都不要接受它！ 我们坚持不接受任何代金券或积分或更改限时航班来代替付款退款。 这是因为全球covid-19短期内不会清晰可见，也不确定菲律宾政府何时发布。 将提供签证以允许入境或不允许入境。 我们还反复联系了去哪儿网的预订网站，它只说一切都基于亚航航空公司。 到目前为止，亚航对我们的呼吁也没有任何积极回应。 因此，我们将呼吁消费者保护局尽快对此案发表任何评论。My two round-trip tickets to Cebu, Philippines have been cancelled due to AirAsia ’s cancellation of the flight itself in March. We had to apply for a refund and change the itinerary. We are now informed by the booking website China Qunar website that AirAsia is forcing passengers to accept its BIG points or time-limited flight changes to replace the refund. The Qunar booking websit only informed us there will be no payment refund and passengers have been forced to accept other terms. We here recommend that everyone who is in the same situation as us will not accept it! We insist on not accepting any vouchers or points or changing time-limited flight to replace payment refund. It is because the global covid-19 will not be clear for a short period of time and it is not sure when the Philippines gov. will offer visas to allow entry or not. We also have repeatedly contacted Qunar booking website and it only said that everything is based on the airline AirAsia. AirAsia has no positive response to our appeal as well so far. Therefore, we will appeal to the Consumer Protection Bureau for any comment to this case ASAP.