Jor-El (Blade and Soul)Feb 3, 12:24Hello,We have reviewed the above action and found it and the associated penalty to be consistent with our policies. We ask that you review our terms and rules of conduct, which are available here:http://us.ncsoft.com/en/legal/user-agreements/. This action against the account will not be removed and the penalty will stand. If currently under suspension, the account will be playable after the suspension expires.Regards,Jor-ElNCSOFT Support Team